The instructions on cancellation for commercial buyers you find here
You are entitled to cancel your offer to conclude a contract within 14 days, with no necessity to state reasons. The period of 14 days starts with the handing over of the goods to you or a third person you appointed, except the carrier.
In order to cancel your offer to conclude a contract, you need to declare clearly in writing the wish to cancel. A clear declaration can be done by e-mail (preferred), or by conventional mail. You are welcome to use the sample request for cancellation, but this is not prescribed. The on-time dispatch of the cancellation will do to comply with the period for cancellation. The cancellation must be addressed to:
Tanks Direkt GmbH
Kirchhofstr. 3
D-41199 Mönchengladbach
Phone: +49 (0) 2161 40 257 173
E-Mail: info@tanksdirekt.de
In case of a valid cancellation, we are returning all payments we received from you, including delivery costs (exempted are delivery costs, which result from a different shipping method than our standard, most cost effective shipping fee) within a 14 day time period. This period starts with the day we receive your cancellation request. Refunds will be done by the same payment method chosen when making the order unless otherwise agreed. By no means will we be charging fees for refunds. We can refuse refunds until the goods are back in our hands or you can proof the goods have indeed been shipped back to us, whichever point in time is the earliest.
You are obliged to ship items back to us to our return address in the Netherlands without delay and at the latest 14 days from the day you informed us of the cancellation request.
Return address:
Rotterdam Plastics B.V
Kiotoweg 48
3047 BG Rotterdam
Niederlande
Phone: +49 (0) 2161 40 257 173
E-Mail: info@tanksdirekt.de
Only at the above specified address we can process your return.
The period of cancellation is complied with if you send the goods back within 14 days of receiving them. You cover the immediate costs of returning standard packages/parcels. The return has to be organized by the buyer. It is possible that not all shipping service providers are accepting large-volume parcels and/or heavy shipments.
You also cover the immediate costs of returning non-parcels but palletizable goods. The costs for palletizable goods are dependent on size, weight, and used shipping company and are estimated at ca. 71 EUR and a maximum of 150 EUR.
Non-palletizable goods e.g. large-volume storage tanks are much more expensive in shipping and the costs depend on your transport company at your place. Depending on the loading meter or loading volume, costs between 150 EUR and a maximum of 500 EUR can incur.
Worsening of the goods and benefits made from that use only have to be compensated for if the use or the worsening of the goods are a result of using the goods to an extend which goes beyond the check of the features or function.
End of instructions on cancellation.
If you want to cancel your contract with us, please fill out this from and send it back to us.
Tanks Direkt GmbH
Kirchhofstr. 3
D-41199 Mönchengladbach
Phone: +49 (0) 2161 40 257 173
E-Mail: info@tanksdirekt.de
- I/we(*) hereby declare the wish to cancel the buying contract of the following products(*)/ fulfillment of services(*)
- Ordered on(*)/received on(*)
- Name of customer(s)
- Address of customer(s)
- Signature of customer(s) (only if done by letter)
- Date
____________________________
(*) Please delete where inapplicable.
By clicking on this link you can download the Sample Request for Cancellation.
